How It Works
ShiftSync is a web app. No installation, no IT department. Open it in any browser on your laptop at the workbench, pull it up on your phone during a road test, or use it from the van on a mobile service call. Your account and diagnostic history stay synced automatically.
Full diagnostic interface at the workbench. Ideal for in-depth sessions, reviewing findings, and generating advisor summaries.
Primary workflowVoice notes, quick replies, and real-time updates during road tests. The full platform in your pocket when you need it.
Road test & mobileStart a session on your phone, finish it at the bench. One account, consistent history, no manual transfer needed.
Cross-deviceHow It Works
Here's the ShiftSync diagnostic flow: what happens at each step, and where AI fits in today.
Enter the customer complaint, vehicle info, and initial observations. ShiftSync organizes these inputs as the foundation of the diagnostic session.
Describe your findings, test results, and observations, by text or voice. The AI helps you work through the problem with structured, context-aware reasoning.
As you work, ShiftSync captures your findings into organized, searchable records. No more scribbled notes lost at the end of the day.
Generate a Three-C summary that gives the advisor clear, customer-ready language (complaint, cause, and correction) in one tap.